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Job Vacancies

Please see the Careers website page for more information about what it is like to work for PfP and the type of person we are looking for.

The FAQs for Potential Team Members also provides some further information that may be helpful.


We are usually seeking the following roles for our Ty Seren residential family centre in Bridgend:

  • Full time workers (this includes shift work, days, nights and weekends)
  • Part time workers (minimum of 23 hours – includes shift work, days, nights and weekends)

Our roles therefore all involve shift work, including days, nights and weekends.

Ordinarily our shifts are:-

Dayshifts – 07:00 – 19:30

Nightshifts – 19:00 – 07:30

Please look at our brief Job Information Pack below to find out more about the Family Support Worker role and to see if it feels right for you.

Family Support Worker (Full-time and Part-time) – Job Info Pack FSW March 2024

If you are interested all vacancies are on Indeed, Totaljobs and We Care Wales which you can find the links for below.

For further information on vacancies or to discuss what it is like to work in the service, please contact recruitment@pfp.org.uk or call us on 01656 33 55 55 on any weekday between 9.00am and 5.00pm. We would love to hear from you!

Family Support Worker

Following another positive CIW Inspection and in line with our Business Plan and growth strategy we are pleased to announce that we have a number of exciting new vacancies to join our growing staff team and be part of exciting and prosperous service at our Residential Family Centre, Ty Seren, situated in Bridgend, South Wales.

PfP provides residential support to families in circumstances where there are concerns about parents’ ability to care safely for their child(ren).

This vacancy is an exciting opportunity to form an integral part of our staff team. Family Support Workers work alongside the family, external stakeholders and the wider Partnerships for Progress (“PfP”) team to:

  • Achieve the Services’ two key aims:

Help parent(s) improve their self-esteem, confidence, skills and behaviours such that children have the best possible chance to stay in their parents’ care.

To provide robust and effective parenting assessments so the best possible determination can be made by statutory bodies and courts of what is in each child’s best interests (particularly from a safeguarding perspective).

  • Provide safe, effective and continually improving services in accordance with the assessed needs of each individual, regulations, guidance, the Statement of Purpose, code of professional practice and PfP’s policies and procedures. Please see the attached job description for further details of the role and responsibilities.

The primary duty of the Family Support Worker is to ensure that every child using the service is safeguarded.

Each family staying with us has their own unique set of goals which we endeavour to help them achieve by providing support, advice and guidance during their stay, which is usually at least 14 weeks in duration.

As a 24-hour Service, staff members are on site at all times to provide planned support and respond to any issues arising.

Our roles therefore all involve shift work, including days, nights and weekends.

As a Family Support Worker, you would have an interesting and varied role working directly with children and their parents, this includes:

  • Providing support and monitoring to families, guided by PfP’s Multi-Disciplinary Team, to enhance parental knowledge and skills in order to meet their children’s developing needs.
  • Providing practical or emotional support, particularly when difficulties arise around parenting and the wellbeing of children.
  • Support families to access Services in the community for example, going shopping, to the GP, or attending parents and child groups.

We are recruiting Family Support Workers who hold a QCF Level 3 Diploma in Health and Social Care (Children and Young People) or, who are willing to work towards the new qualification; City & Guilds Level 2 & 3 Health & Social Care Children & Young People & Adults. Support is provided to team members to obtain their qualification.

If you are passionate about making a difference in the lives of individuals, have an ability to form respectful trusting relationships with individuals and are able to work well as part of a team, we would love to hear from you.

We pride ourselves on our open, innovative and collaborative culture where we continually seek opportunities to enhance our Services.

We strive to create a working environment that, despite being challenging on occasions, is always fulfilling and supportive.

Job Types: Permanent Full-time and Part-time.

Salary: £12.04 – £12.50 per hour (£25,043-£26,000 per year) plus nightshift allowance and stand-by supplement.

All night shift hours are eligible for a night shift allowance of £2 per hour for the hours worked between midnight and 5am.

Additional pay:  Bonus scheme

Work schedule is 12 hour shifts including days, nights and weekends.

We are pleased to offer the following benefits:


  • A competitive salary
  • Company pension scheme
  • Life insurance
  • Free on-site parking
  • Referral programme
  • Wellness programmes
  • Refer a friend scheme
  • Eligibility for Blue Light Card
  • £500 bonus if you have or obtain QCF Level 3 qualification while employed by PfP
  • 240 hours annual leave per annum (full time)
  • Free advanced DBS checking and update service reimbursement
  • A variety of employee wellbeing initiatives
  • Eligibility for Blue Light Card
  • Subsidised gym membership
  • In depth induction package overseen by our experienced and knowledgeable MDT members, in addition to ongoing training opportunities

Please see our job information pack for more details – Job Info Pack FSW March 2024

For an informal discussion about this role, please contact our Recruitment Team on:  01656 33 55 55.