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Staff Training

All new staff joining the Centre are required to complete their initial induction training prior to starting work on shift. When they start work in the Centre, they will continue with the in-service induction and shadowing of more experienced staff before they are on rota (i.e. are supernumerary to required staffing levels upon starting in the Centre).  The amount of shadowing opportunities required will depend upon the previous experience and qualifications of the new member of staff, and how they perform during induction. Shadowing shall always be for a minimum of three shifts.

 It is the responsibility of the Manager to ensure all of the staff team undertake the required mandatory and service-specific training and have been assessed as competent in being able to meet the identified needs of families within the Centre’s care.

Ongoing development

As a Service, we are committed to providing opportunities for personal and professional development for our team. They include:

  • Quarterly supervision plus ongoing opportunities for additional support/supervision when required.
  • Access to reflective supervision sessions with an experienced social care professional.
  • Training programmes to enhance career development.

Mandatory training before staff commence shifts in the centre

Prior to staff commencing employment, they will be asked to undertake online learning using the Training Hub in the following areas:

  • Child Protection
  • Safeguarding Children
  • Safeguarding Adults
  • Fire Safety
  • GDPR Office Based Employee
  • Equality & Diversity
  • Health & Safety
  • Infection Control
  • Food Safety & Hygiene Foundation
  • Complaints & Allegations
  • Risk Assessments
  • Confidentiality in Social Care
  • De-escalation Children and Young People

All online courses include an assessment of knowledge and competency in order to pass the training via multiple choice questions and staff are also asked to complete a brief reflective log.

Mandatory Service-Specific training before staff independently support families

Before a member of staff independently supports a family, they will undertake a mixture of face-to-face and online learning (subject to restrictions posed by the pandemic). Training is as follows:

  • Safeguarding
  • Confidentiality
  • Statement of Purpose, Service Model & Family Risk Assessments
  • PfP Values, Mission and the Codes of Professional Practice
  • Health & Safety Part A (to include Fire Safety, Location of first aid boxes, infection control, including Covid)
  • Health & Safety Part B (to include COSHH & centre risk assessments)
  • Feeding; Breast & Bottle
  • Basic parenting skills including bathing
  • Coping with Crying (Awareness of risks related to Non-Accidental Head Injury)
  • Weaning
  • Observation Skills & Effective communication
  • Effective listening & Constructive Feedback
  • Recognising Risk (includes activity-based risk assessments & dynamic risk assessments)
  • Professional Boundaries & Confidentiality
  • Manual Handling
  • Employment related matters
  • The Way We Work
  • Record Writing and case recording system
  • Responding to concerns, complaints, compliments and feedback
  • PfP’s Safeguarding procedures
  • PfP’s Missing Persons procedures
  • Responding to, reporting, and recording incidents
  • Understanding Shift paperwork (to include Handovers)

Mandatory service-specific training for all staff from band 2 and above (before staff are able to monitor families on CCTV)

  • CCTV
  • Paediatric First Aid
  • Sudden Infant Death Syndrome (SIDS)

Mandatory service-specific training within probation

  • Regulatory Environment (incl. Social Services & Wellbeing Act 2014, RISCA)
  • Child Development
  • Common Childhood illnesses
  • Introduction to Attachment Theory
  • Autism and Learning Disability Awareness
  • Mental Health Awareness
  • Domestic Abuse Awareness
  • Substance Misuse Awareness
  • Conflict Management